
RETURNS POLICY
Statutory right
to cancel your purchase. If you are contracting as a consumer,
you have the right to cancel the contract, within 14 days, without giving any
reason. The cancellation period will expire after 14 days from the day on which
you, or a third party nominated by you (other than the carrier), takes physical
possession of the items. To exercise this cancellation right, you must notify
us of your decision to cancel the contract by making a clear statement to us
that you wish to cancel the contract. You may notify us by sending us an email
to shop@moyha.com.
Fill out the return form, and send it along with the items you want to return. The
shipping expenses for returning an order are not covered by us, and must be
paid by you, and must also be arranged by yourself. The items are your responsibility until they reach our
warehouse. Please make sure you pack the return safely to prevent any damage to
the products or boxes. Make sure the product’s original packaging is intact.
Please keep receipts and tracking numbers as proof of sending the items back. You will receive your refund within 14 days after we
receive the notification. However the refund will not be paid before we have
received the items at our warehouse which which is located at:
MOYHA s.c.
80-297 Miszewo, ul. Lotnicza 44
If the items are not
received in their original packaging and in the same condition as you received
it a deduction can be made in your refund similar to the decrease of the value
of the items.